State Farm® Insurance Agent JoAnn Cuevas

"State Farm was referred to me by my cousin. Because of the service that she received from Rosa. I must say that (Rosa) is thorough and very knowledgeable of the insurance information passed on to consumers. The transition from one insurance company to another was seamless. I will recommend State Farm to anyone seeking coverage. Thank you"

"I was working with zariyah brooks. She was awesome. I had to call her back in 1.5 days to finalize my new policy and I was told she no longer works there and now their telling me about this new change to your policy where you need at least 3 months up front or 50% of the policy is ridiculous. Seems theyve gotten greedy like most other corporations. Such bad customer service trickling down from corporate and making the agents deal with it. So sad."

"I’ve worked with Zarriyah on many occasions and she has always been a delight to work with. Very professional, always on top of things and goes above and beyond which I’m very grateful for. She definitely is an asset to this company! Thanks Zarriyah for all that you do!"

"Good Morning, just wanted to post a little here as I am a loan officer and have been using Maria G. Pandula Fierro on my quotes and insurance for my buyers. She is amazing and always stays on top of everything. I send her quote request and within minutes I have them back so I can proceed in giving the best loan scenarios possible for my clients. I appreciate you so much and all your hard work, from the quote part to taking care of my borrowers from beginning to end. :)"

"Had some difficulties with an unexpected rate change. I called the office and Zarriyah Brooks was a phenomenal help. She walked through everything with me, and even followed up a couple weeks later to make sure my concerns had been addressed. This office is great, and Zarriyah is a rock star!"

"Trevon did an amazing job securing the right coverage for our home. We appreciate his professionalism and kindness. Thanks to Tre’s expertise, the process of switching insurance was easy. Trevon excels at answering questions and clearing a path for complex situations. If you’re looking for insurance for your home or business, I highly recommend you work with Trevon Lee to ensure your needs are met."

"JoAnn Cuevas does not care about her clients in any way! If you call her she is just about impossible to get on the phone, and her employees will do everything to avoid connecting you to her. If you leave her a message someone else will always call you back. Cuevas is always too busy to speak to clients! When her employees screw up your policy, & they have screwed up mine, she will not get on the phone to speak , and make sure things are done correctly! One of her "trusted" employees screwed up my policy to the point where I would have been very much in trouble - the policy they wrote had me illegally uninsured!!! If my wife, and I, didn't read the policy very closely, and know what insurance is required in Nevada we could have put us in legal jeopardy!!! We had to call l the office, and not able to get Cuevas to respond, and make whoever we did speak with rewrite the entire policy, and get it to us immediately! There were a few other problems, over time, but an OVERWHELMING, COSTLY, EXTREMELY INCONVENIENT, AND AGGRAVATING PROBLEM was the fact that they wrote my auto policy, and therefore my ID card, with an incorrect VIN! That hindered my ability to register my car on a timely basis, and I had to pay penalties to the DMV. That caused an enormous delay, as well as other seriously aggravating problems!!! When I called the home office there was no one who could assist, because it had to be taken care of at that local incompetent office!!!! No one should count on JoAnn Cuevas, or her office! RESPONSE TO YOUR RESPONSE: Of course you are unable to find us in your system as either a current or former policyholder; As well you also THINK THAT YOU haven’t had any interactions like the ones I described because you do not care about your clients/customers, or pay attention to what goes on with their coverage!!!!! AND, NO this is NOT in reference to a different policyholder’s account!!!!! Furthermore, based on our experiences I do not believe that the great majority of the other reviews are anywhere close to real!!!"

"Am SO SO grateful I was able to connect with Zarriyah Brooks to transfer my insurance from CA —> NV. Not only was she super helpful, but she helped me save $300+ for the next 6 months on my insurance! Incredible customer service and very knowledgeable. She sent all the documents to be the same day and was very patient with me with all my questions. I will absolutely be sending more people her way!"

"I had been searching for a business insurance suitable for my small business for a while and could not find the right one until I spoke with Patricia. She is very knowledgeable. She walked me through the entire process very professionally. I now have exactly what I needed. Thank you Patricia. Thank you State Farm."